Your data, handled simply.

• Order details: your name, delivery address, email, phone number and what you bought.
• Payment information: handled by Shopify’s checkout and the payment provider. We see whether a payment succeeded, never your full card details.
• Site usage: pages viewed and basic device information, so we can fix problems and improve the store.
• Anything you send us: emails, review content and newsletter signups.

Our Find Your Brew quiz runs entirely in your browser and doesn’t collect personal data.

To process and deliver your order, issue your GST invoice, answer your questions, prevent fraud, and — if you’ve opted in — send you occasional emails about new brews and offers. You can unsubscribe from any email in one click.

• Shopify, which powers our store and checkout.
• Courier partners, who need your address and phone number to deliver.
• Payment providers, to process your payment.
• Our reviews and email tools, where you’ve chosen to take part.
• Government authorities, where the law requires it.

We never sell your personal data.

We use cookies to keep your cart working and to understand how the site is used. You can block cookies in your browser, though the cart and checkout may stop working properly.

Analytics and advertising tools in use: pending confirmation from Koffelo — this line will be replaced with the verified detail before launch.

Order and invoice records are kept as long as Indian tax law requires. Marketing contact details are kept until you unsubscribe or ask us to delete them.

You can ask us for a copy of your data, ask us to correct it, or ask us to delete it — email us and we’ll action it, keeping only what we’re legally required to keep.

FSSAI licence number

Pending confirmation from Koffelo

GSTIN

Pending confirmation from Koffelo

Registered entity

Pending confirmation from Koffelo

Contact

hello@koffelo.com